Our customer service counter located at level 2 (Near Liho) and open from 10am -10pm.
Customer Service Counter
Our customer service counter is conveniently located at level 2. We assist shoppers in mall directions and shops info or any other enquiries such as mall vouchers and gift redemptions.
Our stores directory panel are located at entrance (facing hawker) to help you navigate your way.
– First Aid Kit & AED is available at our customer service counter, please approach us for assistance for any emergency situation.
– Wheel Chair available at our customer service counter
The money changer is located at level 3 should you need any foreign currency exchange.
Level 1 : Citibank and OCBC
Level 2 : SAM machine
Level 3 : POSB
From City: Take the CTE and exit from 8B. Continue on Upper Serangoon Road and Upper Serangoon Viaduct to Hougang Street 21.
From East: Take the TPE-KPE to Tampines Road and exit 9A. Continue on Tampines Road and drive to Hougang Street 21.
From West: Take the AYE-CTE to Jln Toa Payoh and exit from 8B. Continue on Upper Serangoon Road and Upper Serangoon Viaduct to Hougang Street 21